One of the key levers to profitability in retail is a relentless focus on individual store profitability.

That requires treating the store manager as a “mini-CEO” and equipping him with an understanding of profitability drivers.

ESOps is a two day course – which aims to providing this grounding. 

Course Objective:

1. Understand what drives store profitability – controllable and non controllable levers

2. For controllable factors, learn to rank them and understand sensitivity of profit to each of these levers.

3. Improve the level of numeracy of store managers.

Who Should attend?

Practicing Retail Professionals, First time Store Managers, Retail Supervisors and Store Owners from all sectors in retailing.

Contact: Lawrence Fernandes, Director - Retail Learning, Mobile: +91 9029089915 | This email address is being protected from spambots. You need JavaScript enabled to view it.


Contact Us

Retailers Association of India (RAI)
111/112, Ascot Centre, Near Hotel ITC Maratha, Sahar Road, Sahar,
Andheri (E), Mumbai - 400099.
Tel : +91 22 28269527 - 29
Fax : +91 22 28269536,
CIN: U91990MH2005GAP151959

About Us

Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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