Retailers in India understand the importance of having omni-channel capabilities in the modern world. The real question is about the path that would lead them to create a seamless omni-channel offering for consumers without burning precious cash. The RAI Knight Frank report is an attempt to showcase the current scenario for omni-channel retail in India and chart the way forward. I am sure that retailers and various stakeholders to retail industry will find value in it.
Published by: RAI - Knight Frank