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Building an ‘Indian’ Retail Operating Model

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PwC Building Retail Businesses Web 1

The report discusses how changing consumer behavior can influence the creation of a retail operating model for India. The omni-channel agenda, coupled with the pressures of delivering superior customer experience and aggressive competition, will put the onus on retailers to develop an operating model, which is strategically aligned to business goals.

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  Published by: RAI - PwC 

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Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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