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think india think connected retail 2017 4441 knight frank 1

Retailers in India understand the importance of having omni-channel capabilities in the modern world. The real question is about the path that would lead them to create a seamless omni-channel offering for consumers without burning precious cash. The RAI Knight Frank report is an attempt to showcase the current scenario for omni-channel retail in India and chart the way forward. I am sure that retailers and various stakeholders to retail industry will find value in it.

  Published by: RAI - Knight Frank 


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Decoding the digital consumer BCG

The growth in digital adoption has been rapid and is likely to continue to grow at an exponential pace. Whilst there are a set of well-known facts about the Indian digital growth story, we believe that what is commonly understood in terms of how consumers behave digitally is just the tip of the iceberg. We would like to share some of our perspectives on the opportunity (size and shape), secular trends that we expect will play out over the next few years and some lesser known facts about digital behavior of the Indian consumers. In this new reality, retailers need to re-imagine and re-engineer their business models to win.

  Published by: RAI - BCG 


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Capitalising on green governance in retail supply chain KPMG

Achieving the sustainability mandate alone is an uphill task. It is therefore essential for innumerable stakeholders including service providers and consumers to come together and discuss key milestones towards sustainability, make a plan and execute. The KPMG- RAI report, ‘Capitalising on green governance in retail supply chain’ can be useful for retail stakeholders to understand the different ways of creating an effective sustainability agenda and crafting mutually beneficial collaborations. This report should act both as a knowledge paper and a guide for retailers in their journey towards sustainable retailing.

  Published by: RAI - KPMG 


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Agile and Collaborative Retail Value Chain AT Keaney 1

In this connected world, the perception of value is changing rapidly in the minds of customers. Retailers need to create propositions that also evolve rapidly. This cannot be achieved by standing tall and alone. Collaboration is the name of the game for retailers. They need to constantly try to extract value across the value chain or face the risk of being redundant. Retailers need to collaborate for merchandise, people, resources, space, finance and technology to offer the best to customers.  RAI- A.T.Kearney report looks at various facets of collaboration and can be the guiding force for retailers, helping them evolve to gain market supremacy

  Published by: RAI - AT Kearney 


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Surfing Tides of Retail Change A talent perspective deloitte 1

This report is timed at the cusp of a revolutionary change in talent in the retail Industry. With the growth and size of the millennials as well as the Generation Z population mix, a clear shift in their mindset and behaviour is visible. There is a special emphasis on learning, onboarding, buddying and these have all been influenced in some way by digitization. Technology plays a vital role on talent. E-learning with the help of videos, employee friendly applications on the web/handphone, buddy and feedback systems are some examples of the changing environment and culture. The report concludes with an overall perspective of the constantly changing outlook which is consumer centric in the retail world.

  Published by: RAI - Deliotte 


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Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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