Managing Director, Ship2myid
Last 22 years of successful association with global retail and e-commerce industry as an entrepreneur, advisor as well as practitioner. Prior to that, 20 years of employment with companies like DCM Data Products, Networks, Pertech Computers Ltd & Fujitsu ICIM helped me to develop my entrepreneurial skills by building new business opportunities centered on customer needs in the markets. Especially my stint with Fujitsu ICIM till 1995 gave me opportunities to work as an entrepreneur within the corporate and this lead to the launch of my own venture, SEACOM to build a range of business solutions for the Retail industry.
Seacom emerged as one of the leading Point Of Sales solution provider to Indian and Global retailers with some very innovative solutions. The key to success was the solution components were designed to keep the customer experience in mind. Seacom gave me opportunities to work with almost every brand in modern retail in India. Following acquisition of Seacom business in early 2006 I spent few years as a domain & strategy adviser to leading IT enterprises like SAS, Zensar, Nimbus, Patni, L&T Infotech, Uniken, DG2L Technology to support their retail and e-commerce practices.
In 2009, I co-founded (with Persistent Systems Ltd) India’s first enterprise commerce platform www.klisma.in to fulfill the e-commerce needs of corporate employees while at work. KLISMA was a multi channel e- commerce market place serving the needs of corporate employee’s personal needs as well as employer’s need of running various employee engagement and reward programs.
I am now associated with few start-ups in the retail and e-commerce space to help them scale up and create new opportunities for them in the market.
Specialties: Uncoventional and hands on approach to all business issues and challanges makes me very effective. I also believe that every business can be made growth oriented and profitable if its strategies, processes and practices can be alligned to suite its customer needs. I will continue to explore creative business models to make business enterprises more customer centric.