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Certificate in Store Operations by Ms Sue Anderson

21 June 2017 9:00 am - 22 June 2017 5:30 pm

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Certificate in Store Operations by Ms Sue Anderson

Target Audience: Store Manager, Regional Managers, Area Controllers, Functions responsible for Store Profitability

About Ms Sue Anderson
Sue has over 20 years experience working with leading Australian retail brands and property groups. Having held senior management roles within a number of organisations in Visual Merchandising, Operations, Buying and Marketing, and currently working broadly in the retail industry as a Consultant, Sue specialises in guiding retailers in the areas that impact on a customer’s perception.

Workshop Outlines - Day 01 - Sales and Strategy

Increasing levels of competition in the retail environment coupled with challenging global economic conditions have been the source of reinvention of customer engagement strategies across the retail industry.

  • Defining your service as a product.
  • Understanding customer choice.
  • Sales team performance fundamental
  • Strategic marketing performance
  • Positioning for sustainable market advantage
  • Attract, engage and convert to sales online merchandise challenges
Day 02 - Merchandise and Financial

Managing retail merchandise is a core competency of effective retailers. This is true regardless of the retail market or size and scope of business.

  • Financial control for retail
  • Cost control and expenditure
  • Stock levels and range requirements
  • Plan and introduction ranges
  • Developing merchandising and promotional plans
This workshop can also be delivered as an in-house workshop for your whole team. For more details Call Dipti on 09769145046 or write to

Contact Us

Retailers Association of India (RAI)
111/112, Ascot Centre, Near Hotel ITC Maratha, Sahar Road, Sahar,
Andheri (E), Mumbai - 400099.
Tel : +91 22 28269527 - 29
Fax : +91 22 28269536,
CIN: U91990MH2005GAP151959

About Us

Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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