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Surfing Tides of Retail Change A talent perspective deloitte 1

This report is timed at the cusp of a revolutionary change in talent in the retail Industry. With the growth and size of the millennials as well as the Generation Z population mix, a clear shift in their mindset and behaviour is visible. There is a special emphasis on learning, onboarding, buddying and these have all been influenced in some way by digitization. Technology plays a vital role on talent. E-learning with the help of videos, employee friendly applications on the web/handphone, buddy and feedback systems are some examples of the changing environment and culture. The report concludes with an overall perspective of the constantly changing outlook which is consumer centric in the retail world.

  Published by: RAI - Deliotte 


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Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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