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Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India. We encourage, develop, facilitate and support retailers to modernize and adopt best practices that will delight customers.

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RAI Advocacy: Sign-board / Name-board in Karnataka

Bruhat Bengaluru Mahanagara Palike (BBMP) had recently issued a circular which mandated that the name boards of shops/ establishments have to be..

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Delhi High Court Quashes Delhi Government's Notification Revising Minimum Wage

Retailers Association of India (RAI) has succeeded in Minimum Wages case which was filed before the Delhi High Court. The Delhi High..

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RAI advocacy on the Plastic ban in Maharashtra

The State Government of Maharashtra had issued a ban on various plastic products in the state through the notification dated 23rd March..

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RAI's update on Legal Metrology (Packaged Commodities) Rules, 2017

This is with reference to Retailers Association of India's submission requesting for an extension for implementation of the amendments in the Legal..

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Minimum wages in Karnataka: Update on the RAI's Writ Petition

The State Government of Karnataka issued a notification increasing minimum wages for skilled and unskilled labor in the state w.e.f 30th December..

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Advocacy update: Levy of Service Tax on Renting of Commercial Properties

Retailers Association of India (RAI) had filed a writ petition in 2007 and again in 2010 before the Bombay High Court challenging..

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Clarity on 365 days operations in Maharashtra

The Government of Maharashtra amended the Maharashtra Shops & Establishments Act 1948. As per the "Maharashtra Shops and Establishments Act (Regulation of..

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Update on State-wise 365 days Store Opening Permission

RAI is working with various States Governments in regard to issuance of notifications permitting retailers in the state to operate 365 days..

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RAI's representation on Plastic Ban in Maharashtra

The State Government of Maharashtra has announced a ban on numerous plastic products with immediate effect. Please click here to view the..

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Advocacy update on GST

The GST council has recommended reduction in GST rate on tailoring from 18% to 5%. RAI had earlier submitted a representation to..

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Government subsidizes MDR on Debit Cards/BHIM UPI/AePS transactions

The Union Cabinet chaired by Prime Minister Shri Narendra Modi has approved subsidizing MDR charges on debit card/BHIM UPI/AePS transactions of value..

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Maharashtra Shops & Establishments Act 2017

The Central Government introduced 'The Model Shops and Establishment (Regulation of Employment and Condition of Services) Act 2016 (hereinafter referred as The..

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Ban on sale of plastic carry bags in Panvel

The Panvel Municipal Corporation has imposed a complete ban on sale of Plastic Carry Bags in retail stores on 2nd October 2017..

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Update on Advocacy on GST

RAI delegation had a fruitful meeting with Shri Yogendra Garg, Additional Director General (ADG),CBEC to represent retailer’s concerns and recommendations on GST. Please..

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Retail Trade Policy for Haryana State

RAI has been working with the State Government of Haryana in regard to formulation of a state-level retail trade policy to facilitate..

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RAI welcomes the governments decision to lower GST rate on job work of all textile products from 18 percent to 5 percent

RAI is pleased to inform you that the Government has lowered the GST rate on job work of all textile related items..

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RAI represents to Finance Minister, GOI w.r.t. invoice rules for intra-state B2C sales

RAI has been approached by various members to represent the complexity of B2C invoices under the GST regime. RAI has submitted multiple..

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RAI clears misinformation on GST rates

Since the implementation of the Goods & Services Tax (GST) in the country, a lot of information has been circulated about it..

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RAI joins hands with JIO to launch JIO-GST

Retailers Association of India (RAI) has tied up with Reliance JIO-GST for introducing a simple secure GST compliance solution for Implementation of..

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365 days store opening permission in Gujarat State

The State Government of Gujarat has issued a notification exempting retail establishments in the state from weekly closure as mandated by the..

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Government of Tamil Nadu renews 365 days store opening permission in the state for 3 years

The Government of Tamil Nadu has renewed the notification exempting retail establishments in the state from weekly closure as mandated by the..

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Government of Maharashtra renews 365 days store opening permission in the state

Government of Maharashtra has renewed the notification exempting retail establishments in the state from weekly closure as mandated by the Shops and..

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Requirement of Food Safety Display Boards (FSDB) in retail stores

Food Safety & Standards Authority of India (FSSAI) has recommended all the food businesses which deal directly with the consumers such as..

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RAI welcomes comments / suggestions on the appended matters

This is to invite RAI members comments / suggestions on the following matters -

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Relaxations for readymade garments sold in loose

The Department of Legal Metrology, Ministry of Consumer Affairs has issued an advisory relaxing packaged commodities regulations for Garments, Hosiery products.

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Notifications issued by Legal Metrology department, Ministry of Consumer Affair

The Legal Metrology department, Ministry of Consumer Affairs has issued the following notifications in regard to Packaged Commodities and disposing of old..

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Government of Karnataka announces first Retail Trade Policy for promoting ease of doing business in the state

Retailers Association of India (RAI) has been working with Government of Karnataka (GoK) to create a retail policy for the state. RAI..

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Cabinet approves Model Shops and Establishment Act

The central Government introduced 'The Model Shops and Establishment (Regulation of Employment and Condition of Services) Act 2015' which has been cleared..

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Renewed 365 days store opening permission in Telangana

Retailers Association of India is pleased to inform you that the Government of Telangana has renewed the notification exempting retail establishments in..

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365 days store opening permission for retail establishments in Andhra Pradesh

Retailers Association of India is pleased to inform that the Government of Andhra Pradesh has issued a notification exempting retail establishments in..

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Amendments in the Insecticide Rules 1971

The Ministry of Agriculture and Farmers Welfare issued the latest amendments in the in the Insecticide rules 1971. As per the latest..

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Retailers stand united to ensure enforcement of new DIPP guidelines on FDI in E-commerce marketplace to ensure compliance with the laws of the land

Retailers Association of India (RAI) brought together retailers from across the country on a common platform to welcome the new guidelines stated..

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DIPP issues notification with regards to E-commerce Marketplace

The Department of Industrial Policy and Promotion (DIPP) has issued a notification clarifying FDI guidelines with regards to E-commerce in India.

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365 days store opening permission in Maharashtra and Tamil Nadu

Retailers Association of India has been representing to various state governments in regard to the 365 days store opening permission. After various..

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Government of Maharashtra Unveils the maiden Retail Trade Policy for the state

Retailers Association of India (RAI) has been working with Government of Maharashtra to create a retail policy for the state. On representation..

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Government of Andhra Pradesh creates retail history!

Retailers Association of India (RAI) has been working with Government of Andhra Pradesh (GoAP) to create a retail policy for the state..

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RAI's submission to Ministry of Forests, Ecology and Environment in regard to ban on plastic products

The Department of Forests, Ecology and Environment, Government of Karnataka issued a notification dated 28th October 2015 that seeks to ban numerous..

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RAI pushes for e-bills to save hassle and paper

The Maharashtra VAT department had issued a trade circular stating asking all dealers who are liable to pay tax to discontinue..

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RAI welcomes biggest bang reform of the Government

Pushing ahead with major reforms, the Central Government has relaxed foreign investment rules in the country and eased the process for approval..

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Government of Maharashtra does away with edible oil stocking limits

The government of Maharashtra had imposed limits on how much pulses, edible oils and oil seeds retailers could stock. This created several..

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Retail FDI in India

Any consumer who experiences a higher propensity to spend eventually tends to shift his preferences towards branded products. There are..

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Customer Experience - The New Operational Excellence

Based on a survey of almost 2508 consumers across 108 brands and 9 sectors in the Indian market, the report..

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Eliminating Friction in Fashion Path to Purchase

During the purchase journey, consumers are enticed with the promise of instant gratification, but the reality is that consumers routinely..

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Eyeing Consumer Intelligence in Retail

This report helps in understanding the state of e-Retail in the Indian marketing context. Providing synthesized insights from 350+ India..

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Engaging and Motivating Employees

Cerebrus Consultants partnered with Retailers Association of India and conducted a survey amongst RAI member organization on challenges of Engaging..

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Decoding Value Creation in Retail

Retail in India has evolved significantly over the past decades and years. As consumer behavior is constantly changing, companies are..

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Emerging Issues on Anti-Profiteering under India GST

One of the key pillars of GST implementation was to rationalise the tax structure which would in most cases reduce..

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Conversational commerce- Why consumers are embracing voice assistants in their lives

The report is about Conversational Commerce- consumer purchase of products and services via voice assistants such as Google Assistant, Amazon’s..

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Successful People Strategies for a Competitive Business Advantage- Learnings from the best workplaces in Retail industry

For the sixth year in a row, RAI and Great Place to Work® Institute, India come together to study the..

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RAI-Festival Shopping Index

Festivals are at the heart of people's lives in India. The festive season which starts from October till the end..

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Agile and collaborative retail value chain to win over the connected consumer

In this connected world, the perception of value is changing rapidly in the minds of customers. Retailers need to create..

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Capitalising on green governance in retail supply chain

Achieving the sustainability mandate alone is an uphill task. It is therefore essential for innumerable stakeholders including service providers and..

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Decoding the digital consumer

The growth in digital adoption has been rapid and is likely to continue to grow at an exponential pace. Whilst..

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Think India Think retail –Omni channel retailing

Retailers in India understand the importance of having omni-channel capabilities in the modern world. The real question is about the..

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Making Retail a preferred employment choice in the digital world

This report is timed at the cusp of a revolutionary change in talent in the retail Industry. With the growth..

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A Path to Revolution -2016 India Retail E-marketing Research

This report explores how marketing budgets and technology investment priorities are changing as retailers continue to develop more targeted &..

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Driving Retail Growth Through Analytics

What separates good retailers from the great is how they use data. The information gathered from various touch points provides..

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Unveiling of white paper: Redefine Retail Warehousing With Automation

The ability of a retailer to provide a delightful customer experience today hinges on the level supply chain augmentation. The..

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Retail in the Era of the Connected Customer

A.T. Kearney’s report is aimed at retailers and business leaders who want to put their fingers on the pulse of..

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Decoding Digital @ Retail: Winning the Omni-Channel Consumer

Winning in the new world would require retailers to re–think their consumer value proposition and align business models to deliver..

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Think India. Think Retail 2016

The report will look into the emerging trends in multi-channel retailing, shopping centers and new formats. As part of the..

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Building an ‘Indian’ Retail Operating Model

The report discusses how changing consumer behavior can influence the creation of a retail operating model for India. The omni-channel..

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Sense and Sensibility

When a smooth sailing ship suddenly faces harsh and violent weather at sea, the captain of the vessel and her..

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Convergence of Retail and Office Real Estate in India.

A new format of retail in such office agglomerations is gettig born known as the  Office-Retail Complexes (ORCs). Although it..

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Enabling Business Success in Retail through a Winning Workplace Culture

How do great organisations in retail attract, retain, and engage employees? The report summarizes people practices that can act as..

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Going Digital? Then Goodbye Suburban Sheetrock, And Hello Urban Exposed Brick

This report finds out how one can accelerate one's enterprise's proficiency at applying innovation.      [highlight]Published by - Forrester & Capgemini[/highlight]  

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Capgemini Leads Digital Transformation for One of the World’s Largest Retailers

To update the retailer’s customer loyalty program, Capgemini developed a customized application to improve data collection and quality of that..

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More from less: Making resources more productive

This article by McKinsey highlights the possibilities for using resources more productively. It elaborates on how a change in perspective..

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Winning consumer trust

This report aims to look at food safety and quality of processed foods available in the market from the consumer’s..

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Five trends to watch in Indian telecom in 2016

This report depicts regulatory roadmap on key issues so that trust and confidence in the sector is restored for all..

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Why Retailers Need to Rethink Personalization

This report is based on a comprehensive research exercise that analyzed over 220,000 conversations on social media to gauge customer..

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Mobile Shoppers turn App Happy

The research by Nielsen shows that users in non-metros are slightly more engaged on shopping apps than users in metros..

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Disrupting beliefs: A new approach to business-model innovation

This article elaborates on how established players can disrupt traditional ways of doing business by reframing the constraining beliefs that..

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An executive’s guide to the Internet of Things

Research from the McKinsey Global Institute suggests that the operational efficiencies and greater market reach Internet of Things (IoT) affords..

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Looking to Achieve New Product Success

In this report, Nielsen looks at what drives consumers to try new products, the role that price plays and the..

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Are you profitability ready? Perspectives on the Indian retail industry

This report identifies and investigates the findings from the discussions to understand how Indian retailers are gearing themselves to drive..

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Destination India 2015

This publication provides an introduction to potential investors on important aspects of investing and doing business in India, along with..

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Getting the most out of your sustainability program

The article by McKinsey discusses how companies are creating value from their sustainability programs and what practices enable companies to..

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Dialing in to the Telecom Super Consumer

The report by Nielsen segmented smartphone users into three groups – heavy, medium and light. Super consumers present a big..

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Two ways to modernize IT systems for the digital era

This article by McKinsey underlines two approaches: two-speed or greenfield that companies use to overhaul their legacy IT systems—without weakening..

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AstorMueller enters into exclusive partnership with Iconic Fashion to retail Bugatti shoes in India

AstorMueller, global maker of Bugatti shoes, appoints Iconic Fashion Retailing as exclusive India retail partner. Bugatti is one of the..

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Globus to transform operations with SAP HANA Enterprise Cloud

Globus, one of India’s leading fashion retail chains, is accelerating its growth roadmap, by transforming operations with SAP HANA Enterprise..

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Spykar Lifestyle promotes Sanjay Vakharia as the company’s CEO.

Spykar, one of India’s largest denim brands, announces the promotion of Sanjay Vakharia to the position of Chief Executive Officer..

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Oberoi Mall hosts the launch of ‘Retail Beyond Detail’ – The Great Indian Retailing Business

The Oberoi Mall recently hosted the launch of celebrated retail author Dr Gibson G. Vedamani’s book ‘Retail Beyond Detail’ in..

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Celio launches its Paris Concept Store & the country’s 1st Celio Club Store in Bengaluru

French menswear brand Celio has launched its Paris concept store at Jayanagar, Bengaluru. The store will also house the country’s..

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JACK & JONES, VERO MODA and ONLY celebrate 10 fashionable years in India

High street fashion labels JACK & JONES, VERO MODA, ONLY celebrated completing 10 path-breaking years of fashion in India at..

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Inorbit’s Pink Power 2018 empowers 10 women entrepreneurs

The fourth edition of Inorbit’s Pink Power initiative that empowers women entrepreneurs drew to an illustrious close recently. The season..

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1-India Family Mart to invest INR 200 crore towards will launching over 100 stores

Delhi-based Nysaa Retail Pvt. Ltd, which operates a chain of ‘Value Retail’ stores under the brand name ‘1-India Family Mart’..

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1-India Family Mart, leading Value Retail Chain, inaugurates its 54th store in Raigarh, Chattisgarh

Delhi-based Nysaa Retail Pvt. Ltd, which operates a chain of affordable fashion stores under the brand name ‘1-India Family Mart’..

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V-Mart opens its 1st store in Jammu, appoints new COO

Fashion retail chain V-Mart, which is known for taking organized retail to tier-II & III cities opened its first store..

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KORUM Mall bags Golden Globe Tigers Award, Malaysia

Korum Mall, based in Thane, a suburb of Mumbai, has been awarded ‘The Golden Globe Tigers Award’ for ‘Excellence and..

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Seawoods Grand Central Mall to unveil Phase II early next year

The Seawoods Grand Central (SGC) Mall, located at Navi Mumbai, plans to unveil phase-II of SGC Mall by early 2019..

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Arvind Ltd. launches ‘Ready-to-Wear’ collection for men

Mr J. Suresh, Managing Director and CEO, Arvind Lifestyle Brands Ltd., announced the launch of its private label ‘Arvind –..

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Arvind reveals the future of denims

Arvind Ltd, in collaboration with INVISTA (the makers of Lycra), showcased its exclusive new GRAVITY collection of next-generation denims in..

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Silver Emporium wins prestigious award

RAI member Silver Emporium has been awarded 'Best Silver articles / Jewellery Manufacturer for 2018' by India Bullion and Jewelry..

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Jack & Jones launches Asia’s largest exclusive brand store at Phoenix Marketcity, Pune!

Leading European menswear fashion brand, JACK & JONES has launched its largest store in Asia recently. The sprawling JACK &..

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Women acid attack survivors walk the ramp for Women’s Day celebration

Women acid attack survivors stole the show at Viviana Mall’s third edition of ‘ExtraordiNAARI’ event. The mall invited women acid..

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Arvind expands Gap in India through shop-in-shop model

Arvind Lifestyle Brands Limited, Gap’s franchisee in India, has announced the launch of 17 Gap shop-in-shops through multi-brand retailers. The..

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T​otal Sports bags Award

Total Sports, the multi-brand chain of sports and fitness stores has been felicitated with the Economic Times Champions of Fitness..

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Viviana Mall runs cashless awareness campaign to promote Digital India initiative

In line with our Prime Minister Narendra Modi’s initiative of Digital India and to promote less cash agenda, leading destination..

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Toonz Retail launches first brand campaign

Toonz Retail, one of the largest kids retail chains in India, launched its first brand campaign ideated and developed by..

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Inorbit Mall’s pink power wins Gold Trophy at Asia Pacific Shopping Center Awards 2017

Inorbit Malls has won a Gold at the ICSC’s Asia Pacific Shopping Centre Awards 2017 held at Bangkok. Inorbit Mall..

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Viviana Mall bags ICSC award, 5th time in a row

Viviana Mall, leading destination mall in Mumbai Metropolitan Region is setting higher benchmarks in the Indian retail real estate industry..

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Godrej Nature's Basket unveils new brand promise–“Daily Food Delights”

Godrej Nature’s Basket (GNB), India’s leading food chain, launched its transformation strategy aimed at redefining India’s freshest and finest food..

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Reliance Retail hires from RAI-supported BVoc programme

Reliance Retail Ltd, became the first RAI member retailer to hire 15 students from the first batch of Bachelor in..

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Croma ties up with OnePlus to offer experiential touch points for the company’s products in India

  Croma, the leading CDIT retail chain in India, has partnered with mobile technology company to start retailing Oneplus products at..

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Reliance Retail benefits from RAI – GlobalLinker hiring tool

Reliance Retail has hired 14 sales associates from an RAI affiliated agency Khalsha Consultancy Services Pvt through RAI’s business networking..

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KORUM Mall ​bags ‘The most admired Marketing Campaign of the Year’ Award

KORUM Mall, ​the 7 year old Mall ​based in Thane,​ ​has bagged ‘The most Admired Marketing Campaign of the Year’..

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Skechers inaugurates 90th Store at Gurugram

Sketchers recently inaugurated its 90th store at Ambience Mall in Gurugram. The design of this company-owned and company-operated store is..

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Bestseller spices up SUPER SATURDAY

Fashion retailer Bestseller India is back with its popular Super Saturday, which is one of the most awaited sales of..

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Wet Blue opens store at Seawoods Grand Central Mall

Wet Blue-New York, a leading brand of women’s fashion footwear in India, opened yet another Exclusive Brand Outlet (EBO) at..

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Bestseller launches first SELECTED HOMME store in Mumbai

European fashion retail giant, BESTSELLER recently opened its doors to India’s first ever luxury menswear brand SELECTED HOMME in Mumbai..

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Globus launches new flagship store in Seawoods Grand Central Mall, Navi Mumbai

Globus, the leading fashion retail chain recently launched its new store in Seawoods Grand Central Mall, Navi Mumbai, taking the..

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Wow! Momo opens two new outlets

From a small kiosk to a multi chain QSR, Wow! Momo has been growing rapidly. As part of its recent..

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Marks & Spencer opens its first lingerie & beauty store in Lucknow

Marks & Spencer (M&S) continues to ​expand its footprint in Lucknow with the launch of the first standalone Lingerie &..

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LKS expands into women and kids fashion retail

LKS Fashion House now forays into the domain of women and kids fashion by opening its first store on 2ndavenue..

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McDonald’s® India embarks on a transformation journey with the launch of its first Experience of the Future restaurant in the country

McDonald’s India is transforming customer convenience through the launch of its first ‘Experience of the Future’ restaurant (EOTF) in Mumbai..

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Celio** Future Fashion appoints Satyen Momaya as the new CEO

Celio Future Fashion Pvt. Ltd. India has chosen Satyen P. Momaya as the new CEO. A seasoned professional, Momaya holds..

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Globus & Shoppers Stop give away first batch of Recognition of Prior Learning (RPL) certificates

Recognition of Prior Learning (RPL) officially recognises the prior learning (skills and knowledge) of an individual so that s/he can..

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Toonz opens second store in Belgaum

Homegrown retail chain Toonz Retail launched its second store in Belgaum. The new store on Civil Hospital Road is spread..

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Contact Us

Retailers Association of India (RAI)
111/112, Ascot Centre, Near Hotel ITC Maratha, Sahar Road, Sahar,
Andheri (E), Mumbai - 400099.
Tel : +91 22 28269527 - 29
Fax : +91 22 28269536,
Email: info@rai.net.in
CIN: U91990MH2005GAP151959

About Us

Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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