Retail Leadership Summit (RLS) 2016

10 February 2016 8:00 am - 11 February 2016 6:00 pm

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Renaissance Convention Centre, Powai Mumbai

Retail Leadership Summit (RLS) 2016

Connected Retail: The New World Order

By end of 2016, connected retail is expected to influence 44% of retail sales.*

Built on the pillars of innovation, convenience and engagement, Connected Retail seeks to offer fully-integrated, digitally enhanced, personalised in-store experiences that engage customers at the intersection of the virtual and digital world.

This is done by integrating channels and optimising all business processes including sourcing, HR, supply chain, operations, payments and marketing.

Connected Retail offers retailers the opportunity to digitally enhance immediacy, control, convenience, touch-and-feel and face-to-face interactions — key factors that form a store’s core strengths.

However, connected retail demands a fundamental and enterprise-wide transformation in the current operating model. New systems will have to be put in place, new priorities set and new job roles defined – all centred on the customer.

Connected Retail is undoubtedly The New World Order and therefore the focus of Retail Leadership Summit 2016.


Contact Us

Retailers Association of India (RAI)
111/112, Ascot Centre, Near Hotel ITC Maratha, Sahar Road, Sahar,
Andheri (E), Mumbai - 400099.
Tel : +91 22 28269527 - 29
Fax : +91 22 28269536,
CIN: U91990MH2005GAP151959

About Us

Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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