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Retail in the Era of the Connected Customer

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A.T. Kearney’s report is aimed at retailers and business leaders who want to put their fingers on the pulse of today’s increasingly connected customer and understand the key trends that will shape the future of Indian retail around his/her needs. Through global best practices, consumer and retailers surveys, in-depth CXO interviews, and cutting-edge analysis of the nation’s consumer retail market–we have defined 7 key trends that will shape the face of customer engagement in the coming years.

  Published by: RAI - A.T. Kearney 

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Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all  stakeholders for creating the right environment for the growth of modern retail industry in India.  Read More.

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