OUR VISION
To become the voice of Retail in India to develop, facilitate and propagate processes & innovative practices that nurture talent & grow the Indian retail industry, leading to sustainable consumption and growth of the economy
RAI is a strong advocate for retailing in India and works with all levels of government and stakeholders. Its charter is to support employment growth and career opportunities in retail, to promote and sustain retail investments in communities from coast-to-coast, and to enhance consumer choice and industry competitiveness. RAI also provides its members with a full range of services and programs including education and training, benchmarking and best practices, networking, policy advocacy, and industry information.
Thus, RAI is a lead trade association representing an entire gamut of retailers, from chain store retailers and department stores to independent emerging retailers, selling a wide selection of products across cities, towns, rural and virtual stores.
To become the voice of Retail in India to develop, facilitate and propagate processes & innovative practices that nurture talent & grow the Indian retail industry, leading to sustainable consumption and growth of the economy
RAI has been awarded membership to the Forum for International Retail Association Executives (FIRAE) of NRF, United States of America. This serves as a window for learning and enabling the transfer of international standards, best practices and benchmarks into the Indian retail sector.
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The Forum for International Retail Association Executives seeks to promote the free exchange of information among national retail trade associations around the world and works to identify opportunities for cooperation in research and education.
TRRAIN was formed in 2011 with the vision of empowering people in retail and works to achieve immediate and lasting change in the lives of retail associates in India. We are solely committed to upgrading the lives of people in retail, both at work and at home. RAI supports TRRAIN in celebrating Retail Employees Day
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A stress-free and safe work environment is something we owe our employees and it's non-negotiable. As we welcome more women into the workforce, it’s important to make it known through various actions and initiatives that they are entering a sexual harassment-free zone. The Sexual Harassment of Women at Workplace Act 2013 has detailed directives to ensure that employers take the necessary steps towards this.
Policy matters apart, the commitment on the part of the employer is what’s important. The biggest problem in India, according to a survey, is not merely poor policies, but lack of trained human power to handle cases of workplace sexual harassment. This is because there’s an absence of commitment from senior management to accord due importance to issues of workplace sexual harassment in their organisational agendas. At the workplace, women meet various internal as well as external customer. Therefore, it's only fair that we sensitise our employees to ensure their safety.
We, at RAI, have sensitised each of our employees towards provisions of the law, through an online awareness program. On completion of the module, every employee received a certificate. Furthermore, we have formulated an anti-sexual harassment policy, in addition to forming an Internal Complaints Committee to handle grievances. We have also displayed posters at prominent places declaring RAI’s stand on the issue. We have zero tolerance towards any kind of sexual harassment of women at workplace.
I appeal to all RAI member organisations to do everything they can to make their respective organisations safe haven for women. It will go a long way in making not just your company but the industry a preferred employer.
Kumar Rajagopalan
CEO, Retailers Association of India