The workshop on Excellence in Store Operations is RAI’s signature workshop which focuses on enhancing performance through optimization of retail operations. It is designed around four areas: Managing profitability, in-store visual merchandising, local store marketing & catchment area analysis and understanding buying, merchandising and inventory management
The in-store presentation has a great impact on customer footfall. The store layout, arrangement of merchandise, lighting, fixtures, signboards, ambience…everything affects the sales. In-store presentation, therefore, has to be executed properly. Our Special Masterclasses - Art and Science of Story Telling in Visual Merchandising and Optimizing Business Through Productive Store Presentation’ is specially designed for visual merchandisers and marketing professionals to help them learn cost-effective concepts, ideas and strategies to have an impactful VM presentation at a store through interesting examples and case studies.
This program is specially designed to equip leadership members to understand the ‘Art’ and the ‘Science’ of customer experience transformation in the age of digital disruption. This session is facilitated by Dr Buck Tang, from Singapore who is of international repute.
RAI, in collaboration with Goldratt, organises the Retail Master Series which helps companies gain insights into innovating their merchandise management processes and be better prepared to respond to disruption and help drive growth and stability. It consists of 4 parts:
• Engines of Disruption - Imperatives for designing the Ecosystem
• The Art of Choosing – How to define Customer-Centric Assortments
• Hyper-localization - Framework for making it a reality
• Lifecycle Management - Signalling system for sales maximization & inventory optimisation
This is a unique training where participants are exposed to the entire journey of fibre getting converted to fabric. Participants get an in-depth understanding of various fibres, textile terms, processes related to converting fibre into fabric and special treatments involved among others. It is a must-attend for customer service desk staff, team leaders and department managers in the apparel industry.
Customer Experience is the most vital aspect of any retail business. This unique workshop helps customer sales associates understand 'Moments of Magic' by managing daily opportunities and situations better ultimately enabling them to deliver a delightful customer experience.
For more details please contact:
Bhumika Shetty at +91 9821130779 or bhumika@rai.net.in
Manasvi M. Sarang at +91 9819331187 or manasvi@rai.net.in