Program was conducted at Park Inn by Radisson, Lajpat Nagar, New Delhi. The program saw participation of 35 delegates.

The presenters were Mr. Sanjay Gupta, CEO, Omega QMS Pvt Ltd; Mr. Tarun Goel, Founder & MD, Omega QMS Pvt Ltd; & Ms Nupur Dave Prasad.

Participants had a fruitful discussion with the speakers and RAI received a good feedback for the program.